1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account (email address, password)
• Complete your profile (name, photo, bio, headline)
• Configure integrations (booking URLs, chat provider IDs)
• Contact us for support

We also automatically collect certain information when you use our service, including:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent)
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Display your profile on your personalized subdomain
• Process your account registration and manage your account
• Send you administrative information and respond to your inquiries
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Public Profile Information: Information you add to your profile (name, photo, bio, headline) is displayed publicly on your profile page
• Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred

4. Payment Information

Linglo.me does not process payments or have access to payment information. Teachers handle their own payment processing directly with students using their preferred payment methods. We do not store or have access to any payment card information, transaction details, or financial data related to transactions between teachers and students.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights and Choices

In accordance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and other applicable data protection laws, you have certain rights regarding your personal information:

• Access (ARCO - Acceso): You can access and update your profile information through your account settings
• Rectification (ARCO - Rectificación): You can correct inaccurate information in your profile
• Cancellation (ARCO - Cancelación): You can request deletion of your account and associated data
• Opposition (ARCO - Oposición): You can object to the processing of your personal data for certain purposes
• Data Portability: You may request a copy of your data in a portable format
• Opt-out: You can opt out of certain communications and tracking

To exercise these ARCO rights or any other data protection rights, please contact us through our Contact page. We will respond to your request within 20 business days as required by Mexican law.

8. Children's Privacy

Our service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place for such transfers as required by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Data Controller Information

Linglo.me is the data controller responsible for the processing of your personal data. In accordance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), you can contact us regarding data protection matters at:

• Email: contact@linglo.me

Purpose of Data Processing: We process your personal data to provide, maintain, and improve our services, display your profile, manage your account, and comply with legal obligations.

Legal Basis: We process your data based on your consent, the execution of the service contract, and compliance with legal obligations under Mexican law.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your ARCO rights, or have concerns about our data practices, please contact us through our Contact page.

You also have the right to file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) if you believe your data protection rights have been violated.